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Training / NCP-AIO

Troubleshooting and Optimization

Module study guide

Priority 3 of 4 ยท Domain 4 in exam order

Scope

Exam study content

This module contains expanded study notes, scenario playbooks, command runbooks, and exam-style checkpoint questions.

Exam weight
23%
Priority tier
Tier 1
Why this domain
High-impact domain for restoring service quickly and improving workload performance under pressure.

Exam Framework

How to reason under pressure

1. Stabilize Before Optimizing

  • Verify hardware and management-plane integrity first.
  • Confirm firmware/software baseline consistency.
  • Only then run performance tuning decisions.

2. Single-Variable Changes

  • Change one parameter at a time when investigating regressions.
  • Use before/after evidence with constant workload input.
  • Discard changes without reproducible benefit.

Exam Scope Coverage

What this module now covers

Domain 4 develops incident response and optimization depth across scheduler failures, conversion issues, workflow breaks, workload performance regressions, and fabric/network diagnostics.

Track 1: Scheduler and orchestration troubleshooting

Scheduler issues are high-frequency failure points that directly impact workload availability.

  • Use event and status timelines to localize control-plane failures.
  • Differentiate policy misconfiguration from capacity constraints.
  • Validate fixes under representative workload pressure.

Drill: Build a triage sequence for Pending workloads across two scheduler environments.

Track 2: Conversion and workflow fault isolation

Conversion and route failures can appear as runtime instability unless diagnosed systematically.

  • Trace artifact conversion outputs to runtime compatibility checks.
  • Identify stage transitions where workflows break.
  • Recover with minimal blast radius using rollback artifacts.

Drill: Given failing inference output, isolate whether issue is conversion, route, or runtime.

Track 3: Workload-level diagnostics

You must separate infrastructure symptoms from workload misconfiguration quickly.

  • Correlate logs, metrics, and events for one workload timeline.
  • Check resource pressure and runtime errors before tuning.
  • Use repeated validation windows to confirm fix durability.

Drill: Create a one-page workload triage template with evidence checkpoints.

Track 4: Fabric and network diagnostics

Fabric diagnostics are explicitly listed in blueprint and often dominate distributed AI failure modes.

  • Identify whether issue is node-local, path-local, or fabric-wide.
  • Use network and GPU topology evidence to localize bottlenecks.
  • Validate remediation without introducing new policy risks.

Drill: Run a fabric diagnostic flow and classify issue scope in under 12 minutes.

Track 5: AI workload optimization

Optimization is part of domain scope and must be evidence-driven, not anecdotal.

  • Profile bottlenecks before changing configuration.
  • Tune one variable at a time and measure impact.
  • Promote changes only when gains are repeatable.

Drill: Perform one optimization cycle with before/after metrics and rollback criteria.

Module Resources

Downloads and quick links

Concept Explanations

Deep-dive concept library

Exam Decision Hierarchy

Prioritize decisions in this order: safety and hardware integrity, baseline consistency, controlled validation, then optimization.

  • If integrity checks fail, stop optimization and remediate first.
  • Compare against known-good baseline before changing multiple variables.
  • Document rationale for each decision to support incident replay.

Operational Evidence Standard

Treat every key action as evidence-producing: command, output, timestamp, and expected vs observed behavior.

  • Evidence should be reproducible by another engineer.
  • Use stable command templates for repeated environments.
  • Keep concise but complete validation artifacts for exam-style reasoning.

Layered triage model

Use a layered model (scheduler, runtime, workflow, fabric) to reduce diagnosis time.

  • Identify failing layer before changing settings.
  • Use layer-specific commands and validation gates.
  • Escalate only with collected evidence.

Evidence-driven optimization

Optimization should be treated as a controlled experiment with baseline and repeatability checks.

  • Define target metric and expected gain before change.
  • Tune one lever at a time.
  • Reject changes that do not show repeatable benefit.

Incident durability mindset

A resolved incident is not complete until prevention controls and validation runbooks are updated.

  • Capture root cause, remediation, and prevention in one record.
  • Add guardrail checks to prevent recurrence.
  • Validate prevention controls in later maintenance cycles.

Scenario Playbooks

Exam-style scenario explanations

Scenario: Distributed job throughput collapse

A distributed training workflow suddenly drops throughput by 30% with no obvious scheduler errors.

Architecture Diagram

Scheduler
   |
Runtime Pods/Jobs
   |
Fabric + Storage
   |
Model Workflow

Response Flow

  1. Collect scheduler events and workload timeline.
  2. Check runtime resource pressure and GPU topology signals.
  3. Run network/fabric diagnostics for cross-node bottlenecks.
  4. Apply one targeted remediation and retest with same workload profile.

Success Signals

  • Throughput returns to target band with stable error rate.
  • Root cause layer is clearly identified.
  • Post-fix evidence supports preventive control update.

Event timeline

kubectl get events -A --sort-by=.lastTimestamp

Expected output (example)

Timeline highlights scheduler/runtime anomalies in incident window.

GPU topology and utilization

nvidia-smi topo -m && nvidia-smi dmon -s pucm

Expected output (example)

Topology map and utilization counters reveal communication or resource pressure signals.

Scenario: Intermittent inference failures after conversion update

A new converted model passes deployment but produces intermittent inference failures under live traffic.

Architecture Diagram

Conversion Artifact
     |
Runtime Endpoint
     |
Workflow Route
     |
Client Calls

Response Flow

  1. Compare failing and passing payload patterns.
  2. Inspect conversion metadata against runtime expectations.
  3. Rollback artifact and verify recovery.
  4. Patch conversion validation gate and retest.

Success Signals

  • Failure rate returns to baseline after rollback/fix.
  • Validation gate catches similar issue pre-production.
  • Incident playbook updated with concrete checks.

CLI and Commands

High-yield command runbooks

CLI Execution Pattern

  • 1. Capture baseline state before running any intrusive command.
  • 2. Execute command with explicit scope (node, interface, GPU set).
  • 3. Compare output against expected baseline signature.
  • 4. Record timestamp and decision (pass, investigate, remediate).

Incident triage baseline runbook

Collect high-signal incident evidence across scheduler and runtime layers.

Cluster events

kubectl get events -A --sort-by=.lastTimestamp

Expected output (example)

Event timeline identifies first visible failure indicators.

Pod and node status

kubectl get pods -A -o wide && kubectl get nodes -o wide

Expected output (example)

Status and placement context support layer-specific diagnosis.

Job detail

scontrol show job <jobid>

Expected output (example)

Job detail clarifies resource and scheduling constraints.
  • Capture artifacts before remediation.
  • Tie outputs to precise incident timestamps.

Fabric and optimization runbook

Diagnose communication path issues and validate optimization impact.

Network path probe

iperf3 -c <peer-host> -P 4 -t 20

Expected output (example)

Throughput profile highlights path performance limits.

GPU communication signal

nvidia-smi topo -m

Expected output (example)

Topology relationships support communication bottleneck analysis.

Post-change validation

python3 run_workload_benchmark.py --duration 180

Expected output (example)

Benchmark output provides before/after optimization comparison.
  • Tune one variable and rerun identical benchmark profile.
  • Reject optimization changes that do not hold in repeat run.

Common Problems

Failure patterns and fixes

Pending/failed workloads without clear root cause

Symptoms

  • Workloads oscillate between Pending and Failed.
  • No obvious single error in high-level dashboard.

Likely Cause

Combined scheduler policy and runtime resource mismatch.

Remediation

  • Build event timeline and inspect scheduler constraints.
  • Validate runtime resource advertisement and limits.
  • Apply focused correction and rerun validation workload.

Prevention: Add preflight policy+resource compatibility checks to deployment pipeline.

Intermittent latency spikes in distributed workload

Symptoms

  • Latency and throughput fluctuate by time window.
  • Cross-node stages show higher variance.

Likely Cause

Fabric path contention or communication bottleneck under load.

Remediation

  • Run targeted network/fabric diagnostics during peak window.
  • Adjust path/capacity/tuning lever with one-change method.
  • Validate improvement in repeated windows.

Prevention: Schedule periodic fabric health and contention audits aligned with workload cycles.

Optimization changes improve one workload but degrade others

Symptoms

  • Primary workload improves while secondary workloads regress.
  • Queue fairness or latency SLOs worsen elsewhere.

Likely Cause

Optimization lacked multi-workload impact assessment.

Remediation

  • Roll back to baseline and profile mixed workload behavior.
  • Retune with fairness and isolation constraints included.
  • Promote only after multi-workload validation.

Prevention: Require mixed workload validation as optimization exit criterion.

Lab Walkthroughs

Step-by-step execution guides

Walkthrough: End-to-end troubleshooting cycle

Execute layered incident triage from scheduler symptoms to validated remediation outcome.

Prerequisites

  • Active test workload with known baseline metrics.
  • Access to scheduler, runtime, and network diagnostics.
  • Incident runbook template.
  1. Collect incident timeline.

    kubectl get events -A --sort-by=.lastTimestamp

    Expected: Timeline reveals initial and downstream failure signals.

  2. Inspect workload and resource status.

    kubectl get pods -A -o wide && squeue

    Expected: Status output indicates likely failing layer.

  3. Run communication/path diagnostics.

    iperf3 -c <peer-host> -P 4 -t 20 && nvidia-smi topo -m

    Expected: Path and topology output clarify communication bottleneck candidates.

  4. Apply one remediation and retest.

    python3 run_workload_benchmark.py --duration 180

    Expected: Metrics recover toward baseline within defined threshold.

Success Criteria

  • Root cause layer is identified with supporting evidence.
  • Remediation gain is repeatable across two runs.
  • Runbook is updated with prevention control.

Walkthrough: Conversion and route failure recovery

Recover from conversion-induced runtime failure with rollback and guardrail update.

Prerequisites

  • Current and known-good artifacts available.
  • Endpoint and route observability access.
  • Validation payload set.
  1. Validate failing endpoint behavior.

    curl -sS -X POST http://<endpoint>/v1/completions -H 'Content-Type: application/json' -d '{"prompt":"check","max_tokens":8}'

    Expected: Failure reproduces with traceable error signature.

  2. Rollback to known-good artifact.

    python3 rollback_model.py --artifact known-good

    Expected: Service returns to stable response behavior.

  3. Run guardrail validation test set.

    python3 validate_output_contract.py --suite production-smoke

    Expected: Validation suite passes and blocks known-bad artifact pattern.

Success Criteria

  • Service stability is restored.
  • Guardrail catches regression pattern pre-release.
  • Postmortem records root cause and prevention update.

Study Sprint

10-day execution plan

Day Focus Output
1 Troubleshooting objective mapping and escalation model. Domain 4 triage framework.
2 Scheduler incident triage drills. Scheduler troubleshooting runbook.
3 Conversion and workflow failure analysis. Workflow fault tree.
4 Workload log/metric/event correlation practice. Workload timeline template.
5 Fabric and network diagnostics command drills. Fabric diagnostic cheat sheet.
6 GPU and communication bottleneck isolation. Bottleneck localization checklist.
7 Optimization cycle design and validation. Optimization evidence template.
8 Combined incident simulation under time limit. Timed scenario response notes.
9 Repeatability and durability checks for fixes. Post-fix verification checklist.
10 Final exam-style troubleshooting pass. Domain 4 final revision sheet.

Hands-on Labs

Practical module work

Each lab includes a collapsed execution sample with representative CLI usage and expected output.

Lab A: Pending workload triage

Diagnose and remediate scheduler-level pending workload condition.

  • Collect events and scheduler state.
  • Identify policy versus capacity root cause.
  • Apply targeted fix and verify scheduling recovery.
Execution Sample (Collapsed)
  1. Capture baseline state for the target node/group before changes.
  2. Run scoped validation command for this lab objective.
  3. Compare observed output against expected signature.

Sample Command (Incident triage baseline runbook)

kubectl get events -A --sort-by=.lastTimestamp

Expected output (example)

Event timeline identifies first visible failure indicators.

Lab B: Conversion-to-runtime failure drill

Isolate conversion artifact issue from runtime or route errors.

  • Inspect conversion metadata and runtime logs.
  • Run endpoint contract validation tests.
  • Rollback and compare behavior with known-good artifact.
Execution Sample (Collapsed)
  1. Capture baseline state for the target node/group before changes.
  2. Run scoped validation command for this lab objective.
  3. Compare observed output against expected signature.

Sample Command (Incident triage baseline runbook)

kubectl get pods -A -o wide && kubectl get nodes -o wide

Expected output (example)

Status and placement context support layer-specific diagnosis.

Lab C: Fabric diagnostics and bottleneck localization

Use network and topology tools to localize communication bottlenecks.

  • Capture topology and interface baseline.
  • Run targeted path/performance probes.
  • Recommend and validate one remediation step.
Execution Sample (Collapsed)
  1. Capture baseline state for the target node/group before changes.
  2. Run scoped validation command for this lab objective.
  3. Compare observed output against expected signature.

Sample Command (Incident triage baseline runbook)

scontrol show job <jobid>

Expected output (example)

Job detail clarifies resource and scheduling constraints.

Lab D: Optimization with repeatability check

Run one optimization cycle and verify durability across repeated runs.

  • Establish baseline metrics and SLO thresholds.
  • Apply one optimization variable change.
  • Validate improvement across at least two windows.
Execution Sample (Collapsed)
  1. Capture baseline state for the target node/group before changes.
  2. Run scoped validation command for this lab objective.
  3. Compare observed output against expected signature.

Sample Command (Fabric and optimization runbook)

iperf3 -c <peer-host> -P 4 -t 20

Expected output (example)

Throughput profile highlights path performance limits.

Exam Pitfalls

Common failure patterns

  • Starting optimization before root-cause isolation.
  • Changing multiple controls and losing causality.
  • Ignoring scheduler events and relying on high-level status only.
  • Treating one successful rerun as permanent fix.
  • Skipping fabric diagnostics for distributed workload incidents.
  • Failing to preserve known-good rollback artifacts.

Practice Set

Domain checkpoint questions

Attempt each question first, then open the answer and explanation.

Q1. What is the first rule of high-quality troubleshooting in this domain?
  • A. Tune first
  • B. Isolate root cause with structured evidence before optimization
  • C. Restart every service
  • D. Ignore event timelines

Answer: B

Optimization without root-cause isolation often creates hidden regressions and longer outages.

Q2. Why correlate logs, metrics, and events for one timeline?
  • A. It increases noise
  • B. It improves root-cause confidence and reduces false attribution
  • C. It is optional
  • D. It replaces tests

Answer: B

Single-source evidence is often ambiguous in complex AI operations incidents.

Q3. What is a reliable indicator that a fix is durable?
  • A. One successful retry
  • B. Repeated validation windows with stable metrics and no new errors
  • C. Ticket closure
  • D. Team confidence

Answer: B

Durability requires consistent behavior over time, not single-run success.

Q4. When should fabric diagnostics be prioritized?
  • A. Never
  • B. For distributed workload latency/throughput regressions or cross-node failures
  • C. Only for storage issues
  • D. Only after hardware replacement

Answer: B

Distributed AI workloads are sensitive to communication path issues and require fabric checks early.

Q5. Which anti-pattern most weakens post-incident learning?
  • A. Capturing before/after metrics
  • B. Failing to document decision rationale and validation evidence
  • C. Running controlled reruns
  • D. Keeping rollback options

Answer: B

Without traceable rationale and evidence, future incidents repeat the same mistakes.

Q6. Why keep a known-good artifact for conversion workflows?
  • A. It slows deployment
  • B. It enables fast rollback when conversion/runtime incompatibility appears
  • C. It is unrelated to troubleshooting
  • D. It is only for training models

Answer: B

Known-good artifacts reduce MTTR when new conversion changes fail in runtime.

Q7. What is a strong optimization practice?
  • A. Apply many tunings at once
  • B. Single-variable tuning with objective impact measurement
  • C. Tune without baseline
  • D. Ignore SLO thresholds

Answer: B

Single-variable tuning preserves causal interpretation and supports safe rollback.

Q8. What demonstrates Domain 4 readiness?
  • A. One troubleshooting command memorized
  • B. Repeatable incident triage, fabric diagnostics, and evidence-based optimization
  • C. No monitoring dashboards
  • D. Manual-only operations

Answer: B

Readiness requires integrated troubleshooting and optimization competence across platform layers.

Primary References

Curated from official NVIDIA NCP-AIO blueprint/study guide sources plus primary troubleshooting and diagnostics docs.

Objectives

  1. 4.1 Troubleshoot Kubernetes and workload scheduler.
  2. 4.2 Troubleshoot model and dataset conversion.
  3. 4.3 Troubleshoot AI workflow and route.
  4. 4.4 Troubleshoot AI workloads.
  5. 4.5 Perform fabric and network diagnostics for AI workloads.
  6. 4.6 Perform AI workload optimization.

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